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1. The following regulations (hereinafter referred to as the Regulations) have been developed in accordance with the Code of the Republic of Belarus on Education, the Code of the Republic of Belarus on Culture (Chapter 18 “Library Science”), and the Library Provision approved by the order of the rector.
2. The Regulations regulate general procedure for organizing Library and information services to users in the Library, the rights and responsibilities of the Library and its users.
3. Students, faculty, research staff and other employees (hereinafter referred to as users) of the educational institution “Vitebsk State Order of Peoples’ Friendship Medical University” (hereinafter referred to as the University), as well as practical healthcare and pharmacy workers of the Vitebsk region (hereinafter referred to as practical healthcare and pharmacy workers) have the right to access Library collections and electronic information resources.
4. The Library's collection, premises, equipment, and technical devices are the property of the university. The collection is accessible to users through a system of reading rooms, loan desks, and department delivery desks. Electronic information resources generated in-house (including the institutional open-access repository (hereinafter referred to as the repository)) are accessible remotely via the Library's website. External (subscription) electronic information resources are accessible in accordance with concluded agreements.
5. Basic types of library services are provided for free.
6. Additional services are provided for a fee.
7. Filming, photography and video recording of the premises and the Library are carried out only with the consent of the Library administration.
8. The Library serves users according to the established work schedule in accordance with the Library Provision.
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9. Registration of a user includes creation of electronic account and a reader’s card if necessary (Appendix 1)
First-year students register centrally based on the enrollment order and while being collected at the educational literature desk when they check out their educational items. Students fill in the registration card and, by signing, confirm their commitment to comply with the Library regulations and agree that the entry in the electronic form confirms the fact of issuance of documents.
10. Students transferred from other universities or returning to classes after an academic leave, register upon their first visit to the user registration point based on an extract from the order of enrollment or reinstatement.
11. Students of the Faculty of Pre-University Training (hereinafter referred to as the FPT), postgraduate students, applicants, master's students, clinical residents, faculty, and staff of the university register and receive a Library card with a barcode at the user registration point.
12. Students of the Faculty of Advanced Training and Retraining (hereinafter referred to as FAT&R) and the Faculty of Advanced Training and Retraining in Pedagogy and Psychology (hereinafter referred to as FAT&R in P&P) register at the user registration desk upon their first visit to the Library. A barcode is assigned to the student's ID card.
13. Healthcare and pharmaceutical professionals register at the user registration point during its working hours after introducing their passport. When users contact the Library after the end of the registration point’s working hours, user registration takes place in reading room No. 1 (an electronic account is created and a registration card is filled in).
14. Registration of users in the Library is carried out upon presentation of the following documents:
passport and staff e-card – for staff workers of the university;
passport and ID card – for clinical residents;
passport and certificate from graduate school – for graduate students;
centrally, in accordance with the enrollment and reinstatement order – for full-time students and trainees of FPT;
a student's ID card – for students enrolled in FAT&R and FAT&R in P&P;
passport – for healthcare and pharmaceutical professionals.
15. When registering at the Library, the user must familiarize themselves with these Regulations and confirm their commitment to comply with them by signing the registration card.
16. Personal data provided by users during registration is strictly confidential and not used for purposes other than scientific and the Library purposes.
17. Registration cards are placed in the card index. Registration cards are kept for three years (after signing the bypass sheet and leaving the university).
18. The Library users re-register annually presenting all documents issued to them within the Library's established deadlines. Users who fail to re-register will not receive library services.
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19. Library service is provided via Library cards. As a Library card can function:
- for students – student ID-card;
- for FPT and FAT&R students – student’s card with a barcode;
- for staff members – library’s card with a barcode;
- for adjunct faculty members and healthcare and pharmaceutical professionals – part-time Library card with a barcode.
Replacement for a lost Library card can be acquired at user registration point.
20. For borrowing items, users must present a Library card to a librarian to identify the user and open his\her library record (Library e-account) via card reader.
21. Issuing the documents happens after reading a unique barcode of each item and prescribing it to the user’s Library e-account. Returning items is possible after the reading of a unique barcode of a book and automatic removal off the library record.
22. When returning the item that lost unique barcodes, a user must make a replacement for a book same or alike in content and price.
23. In the case of mismatching the barcodes of items prescribed at user’s Library e-account, books will be removed from the account of a user whom these barcodes were prescribed.
24. An entry in the Library e-account verifies the fact of issue of the book. The Library provides a user the ability to look through his/ her library record for the information of the borrowed items.
25. While borrowing the item the user should check its state and inform a librarian about its defects. The user is responsible for any defects found in the document upon its return and is obliged to eliminate them at his own expense.
26. Library determines its user service procedures. Depending on the Library's specific needs, structure of collection, and requests, loan periods and the number of documents loaned may be adjusted.
27. Documents are issued to users in one copy of each title. During classes, the group leader has the right to receive educational materials for the group on his / her ibrary card, with the mandatory condition that all received documents are returned on the day of issue, after the end of classes.
28. During the mass book giving procedure (at the beginning of each semester), documents are issued strictly according to the Library's schedule. Students, who fail to arrive by the scheduled time, as well as those with overdue items, are served after the mass book giving procedure ends on a first-come, first-served basis.
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29. Items lent on different loan time depending on different types of readers:
29.1 academic literature – up to 1 month in the following quantity:
Faculty, research staff, doctoral students, graduate students, and undergraduate students – 10–15 items;
other categories of users – up to 5 items;
29.2. educational literature for an educational cycle, semester, academic year or for exam preparation - in quantities determined in accordance with curricula and programs;
29.3. Popular science and fiction literature - no more than 3 items for up to 15 days; the most popular publications – 1–2 items for up to 7 days.
30. Users are able to extend the loan-time of the literature items taken home, if they are not recalled by other users.
31. Academic literature items can be lent out to teachers and research staff in some cases up to 3 months, and if it’s not requested by others, the loan time can be extended, but no more than 1 year under condition the items on loan can be returned on first Library’s demand.
32. To receive educational literature for the new semester (academic year), students must return documents for previous semesters in full, according to the curriculum.
33. If violation of loan time is detected, the Library has the right to:
33.1. refrain from issuing documents from the Library's collection until overdue items are returned;
33.2. notify the user by telephone, home address, or email of the required document return;
33.3. notify the dean's offices and submit lists of debtors to the dean's offices.
34. In the event of loss or damage of documents, the user is obliged to replace the lost or damaged documents in accordance with the current legislation of the Republic of Belarus.
35. Every year, students are required to return documents for the previous academic year to the Library by July 15.
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36. The number of documents issued in reading rooms is not limited.
37. Users may not take home any item out of the reading rooms.
38. Encyclopedias and other reference editions, rare and valuable books, and the books that are in a single copy are available in the reading-rooms only.
39. Unpublished materials including theses and dissertations are given in the reading room under prescribed manner.
40. The items lent out to the reading room from the main book storage can be assigned to the user for the acquired period. In case the user doesn’t call for the requested items within 3 days, the items are returned to the book storage.
41. The items unavailable in the Library can be obtained from other libraries via InterLibrary loan (hereinafter referred to as ILL) to work in the reading-room. The articles from unavailable journals and conference proceedings in the University Library can be obtained via Electronic Document Delivery (hereinafter referred to as EDD).
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42. The activities of departments delivery desks (hereinafter referred to as DDDs) are regulated by the Provision on DDDs, approved by the order of the university rector.
43. Collection of DDD is based on the university Library's total collection and is provided to departments for temporary use. Documents are transferred to DDD upon departmental request. Documents are not lent home.
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44. Library users have the right to:
access all information media and all types of equipment provided for individual use;
receive free, comprehensive information about the components and content of the Library collection;
receive free, consultative assistance in finding information sources;
receive documents from the collection for temporary use free of charge, in accordance with the established procedure;
access the Library's electronic information resources and use the Library computers for working with electronic information resources;
receive documents or copies of them through the InterLibrary Loan and Electronic Documentation Delivery from the collections of other libraries;
participate in socio-cultural events held by the Library for users;
use personal portable devices (mobile phones, laptops, tablets) with powerbanks switched to silent-mode in service areas, no photo- and video-coping of the Library collections’ documents is allowed;
use mobile phones outside user service areas;
use Library services, including paid ones;
take part in the work of Library user associations;
contact representatives of the Library administration with suggestions and comments on all issues related to the maintenance, acquisition and organization of information resources and services;
appeal illegal actions (inaction) of the Library officials to a higher authority, the university rector, and/or the court;
other rights in accordance with the law.
45. Library users must:
follow the Library Regulations and observe the working hours of the Library;
take good care of the Library collection, property and equipment;
examine the books and other items thoroughly at receiving, any mismatch with registration must be noted in E-account, and any marking or damage found must be reported to the Librarian;
return the items by the date and time specified by the Library;
Get re-registered by the time and according to procedures specified by the Library. The users who are not re-registered will be deprived of/suspended the Library services;
when expelled from the university, bring back all the items registered and listed in the Library E-account;
in case of loss or damage of items received from the Library, return the same items to the Library or compensate for the damage by replacing them with others recognized by the Library as equivalent in value and content;
Compensate for damaged Library facilities (computers, electrical equipment, furniture etc.) in accordance with legislation of the Republic of Belarus;
maintain public order and cleanliness in the Library premises, have a neat appearance; comply with the rules of public conduct;
respect the rights of other users;
in case of emergency (fire, glitch, the threat of a terror attack, etc.) follow the guidance of the Library personnel, the bodies of internal affairs agencies and department for emergency situations.
46. Library users may not:
visit the Library in alcoholic, toxic, or narcotic intoxication state;
bring sharp or cutting objects into the Library premises;
eat food and drink alcoholic beverages on Library premises;
place advertisements, posters, or other advertising materials on the Library premises without permission;
carry out commercial activities on the Library premises;
take any item out of the Library without completing the appropriate borrowing procedures;
transfer a Library card to other persons or use another person’s Library card;
make notes and leave marks on items, tear out pages, remove labels and barcodes, remove cards from Library catalogs and card indexes;
violate rules of public conduct on Library premises including staff abuse while on duty;
use any copying devices (scanners, audio-, photo or video equipment, scanners), mobile phone on full volume in service areas for the purpose of filming and photographing items from the Library collections;
be in Library service areas wearing outerwear;
visit the Library premises with animals excluding visually impaired users, accompanied by a guide dog;
when using computer equipment, perform independent actions in the event of non-standard situations: network failure, power outage, problems with software or hardware;
install additional software or reconfigure existing software;
damage equipment;
gain unauthorized access to the Library's server or network equipment.
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47. The Library has a right to:
determine the procedure to lend the items, amount of the items to lent, terms to use the borrowed items in service areas for different types of items and users;
obtain the information from relevant university divisions about enrolled and expelled full-time and FAT&R students, faculty members and other employees;
carry out activities that generate income, including the
provision of paid services;
provide no service the user who is not re-registered;
lend no Library items to the user who fails to return an item on time until the full compensation of dept;
handle materials on violation of the Library Regulations to the dean’s offices;
temporarily restrict the right of access to information resources of the Library service departments;
take measures to compensate for damage caused by the user to the Library and its employees in accordance with the legislation of the Republic of Belarus;
apply to court if the user inflicts damage on the Library property or staff, financial or moral/ emotional.
48. The Library must:
maintain library, information and reference service for users;
inform the users about all kinds of information resources and provided library services, explore and fully meet their information demands;
provide advisory assistance to users in finding the necessary information and selecting documents;
provide computers for users to work with electronic information resources;
not use information about users and their information requests for purposes other than scientific and the Library purposes;
monitor timely return of borrowed items;
provide other lending procedure only after obtaining previously borrowed items from users when their loan time is over;
take measures if any marking or damage is detected in any Library item on return;
promote users’ reading culture, to create necessary conditions for work in the Library and to provide high service culture;
monitor users' compliance with these Regulations, as well as local legal acts related to the Library's activities.